Go-Rin, LLC

Revised Service Offerings

Like many other businesses, our business has been impacted by COVID along with our customers. In response we are refocusing our service offerings on Customer Success. We feel customer Success is the key to your customers’ prospering in this over two-year pandemic and transitioning with you to the next post pandemic business environment.

Done correctly, a Customer Success focused company can have enthusiastic and loyal customers who not only survive and grow, but they will also transition into the post pandemic new business reality with you! Delivering what customers’ need to achieve and how they need to achieve it is vital to building enthusiastic customers who are loyal to your company. Enthusiastic/loyal customers are not going to are more likely to purchase other products/services you offer and open to upselling. In addition, they become your advocates, spreading the word on how wonderful your company/products/services are. Their testimonials can dramatically improve your marketing and sales efforts to increase sales opportunities and higher sales closures. Increasing your company’s revenue while decreasing costs with shorter and more effective sales cycles.

Our unique and successful Customer Success Model starts at presales, not the usual onboarding phase. How your company markets and prospects have an impact on the type of customers you ultimately sell to. Selling to your ideal customer in the end impacts the cost of delivery and the customers’ satisfaction.

Our Customer Success Model covers every step in the customer life cycle from presales to adoption/expansion. It tunes each touchpoint to maximize customer satisfaction by making sure it delivers what customers need to achieve and how they need to achieve it.

Are you ready to take your Customer Success to the next level and improve your bottom line today and into the post pandemic business reality? Are you ready for a competitive advantage? If so, contact us.