UPTIME
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Commercial Fleet Drivers that visit customer sites delivering goods and performing services are more essential today than ever before and they rely on their vehicles to get them there. So when unplanned service events happen, they need to get up and going fast. The industry is constantly looking for ways to reduce the Downtime associated with these events.
The Towing and Emergency Roadside Industry is one of the last unconsolidated large industries in the US. Mostly small businesses, these companies are resilient and have withstood the test of time. Because the industry is so fragmented, operators don’t have the large scale technologies that more consolidated industries have. They mostly use manual processes and are constantly looking for ways to improve efficiency and reduce their service providers Idle Time.
UPTIME is the technology that connects these tow industries bringing high levels of efficiencies and transparence to the process that reduce fleet drivers Downtime and service providers Idle Time.
A fleet driver uses the UPTIME app to request service. The platform locates the fleet driver, then locates all available nearby service providers and seamlessly dispatches the best available service provider to the job reducing average Downtime by 70%.
The event is completely managed by UPTIME’s technology and shared in real time with both parties.