Baseline Voice LLC

At Baseline Voice, we believe that having great Experiences is what life is all about. We believe that the most enviable companies in the world are those that consistently deliver a remarkable experience to their customers and employees.

Our mission is to find the root causes of what drives success and happiness at companies. In the last few years, Voice of Customer and Voice of Employee research have pointed toward Experiences – specifically, that consistently delivering a remarkable Experience can drive both superior financial results and higher employee retention. Baseline Voice was founded as a platform to partner with others and help them measure and ultimately deliver great Experiences as well.