AmConnect LLC

AmConnect has a unique solution for Fiber-to-the-Home initiatives for municipalities, electrical cooperatives, and private fiber entities. FTTH entities build-out a fiber connection to each subscriber home and/or business in a service territory and AmConnect will handle the greenfield customer journey, from address availability check (territory mapping is included), order/provisioning hand-off, billing, customer care, NOC services and Tier 1/Tier 2 support. Our greenfield model is very flexible, and the Scope of Work will entail the entire service model which can be modified to specific individualized requirements.

• Launch your broadband service within 60 days
• Fiber broadband ownership without the hassle of the day-to-day operations
• No billing or mapping system is needed. However, the City can use AmConnect’s mapping platform or AmConnect can integrate the City’s GIS system into the subscriber/billing platform
• No demand aggregation (check availability needed)
• Expert Customer Service Representatives to handle customer calls, Tier 1, and Tier 2 support
• Network monitoring (NOC Services) if required
• Continue building and maintaining your infrastructure, AmConnect will do everything else
• Designed to scale as you grow your subscriber base
• Keep your branding – local feel
• Marketing support to grow your subscriber base