AND/COM

We Build Solutions That Delight The Senses, Engage The Mind And Affect Behavior

CONSUMER CHANGE IS DRIVEN BY DEEPER ENGAGEMENT
Engagement is the cultivation of a relationship between your consumer and your organization. The deeper it is, the more loyal your consumers are.

To deepen engagement you need to have three well-developed components in place:

1. A Brand Story
2. Communication Strategy
3. Measurement of Analytics

If any one of these components is missing, you won’t deepen engagement, nor will you grow share of wallet or loyalty.

In fact, you’ll actively weaken engagement. At best they’ll perceive your relationship as robotic or transactional. At worst they’ll perceive you as uncaring or oblivious.

We collaborate with you to develop real engagement with your consumers that reaches the heart as well as the head. We create memorable, persuasive messages making consumers more likely to try, buy, or switch.

That’s because we understand that people tend to make decisions on an emotional level. Heart first. Afterwards, we’ll use intellect to gather the facts and figures that rationalize and bolster our decision. Sound familiar?

When was the last time someone persuaded you to try something new? The new restaurant on the block, a new detergent, a new electronic gadget. Think about it. Was it their information and facts that swayed you? Or, was it the emotion in their face, emphatic body language, and excitement in their voice. They made you want to.

Most advertising only reaches the mind and maybe the funny bone. The top brands build engagement by delighting the senses, engaging the mind, and affecting behavior.

Call us to help you create loyal, consumers who purchase your product or service – not because of price, rates or coupons, but because they’ve associated it with a deep emotion, and successfully integrated it into their lifestyle.