MAC Connect LLC
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Whether you are looking for inbound or outbound call center services, or both, MAC-Connect offers a variety of customized voice service solutions providing best-in-class person to person interactions. We work with you to tailor a customized solution as full spectrum-or overflow call volume support. Our dedicated team has:
=> experience with multiple CRM, EMR platforms
=>HIPAA compliant training to handle sensitive information
=>handles multiple customized phone scripts for different locations, departments
The multi-touch point approach increases response rates and sales purchases. For a fraction of the cost, call center services bring attention to your postal piece digital efforts and drives traffic to your web site. MAC-Connect will work with you to get the most effective strategy on your goals.