Perdix Knowledge Management

Perdix started as a one-off solution for a client in the call center space to streamline training and help them digitize their agents’ hard copy manuals and reference documents – which were covered in sticky notes and highlighter. Our software platform digitized the reference tools that these agents used every day and opened up multiple opportunities for efficiency and impact on KPIs during their daily calls with customers.

Perdix has since grown into a full-scale knowledge management platform to help companies manage information, create a single source of truth with version management, and manage teams. We bring your company’s knowledge seekers and knowledge managers together to ensure the right information is accessible at the right team member’s fingertips, right when they need it.