SMART Technologies, Inc. (Acquired by i2)

Enterprise Relationship Management (ERM) software – New processes, applications and technologies that facilitate building and maintaining profitable relationships among enterprises, their customers, business partners, suppliers and employees.

SMART delivers a two-part solution for Enterprise Relationship Management

SMART Touchpoints ™ — Customer-Driven Applications for Customer Channel Enablement.

SMART DNA™ — a Scalable, Reliable, Extensible and Supportable Infrastructure and Architecture for Processing Customer Interactions Over the Web.