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The Loyalty Brief – Podcast

Description
  • Posted 10 months ago

As part of my independent loyalty consulting practice, I host a podcast about loyalty marketing where I share stories, strategies, how-to’s, and insider knowledge about how to earn and keep your customers’ loyalty in a way that makes you proud. I truly believe that loyalty is so much more than points programs, and this podcast encourages listeners to adopt a customer loyalty mindset when making decisions big and small about their business or brand. Episodes are both conversational and interview-based, lasting no more than 20 minutes – that’s why I call it The Loyalty Brief!

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