Specializing in the virtualization of Cloud based ERP and CRM systems. Business process and analysis for implementations using multiple legacy systems and databases. Integration for third party applications that must run within the company and also interact with other applications real-time.
Support and Maintenance Services:This service is more than helpdesk call support. We will activate 2nd and 3rd Level support for a variety of issues in a 24-7 SLA based support agreement, with an aggressive approach to off and onsite timelines. We can use a credit to work option for clients that have emergency issues.
Implementation Services: We have readily available consultants to help you in your decision to implement new systems from your existing legacy applications. We will research and develop a virtual implementation at the client site or in our labs until the solution has been certified and tested. We then create a test environment on the clients infrastructure for UAT functionality testing. This saves you time and money in man hours while cutting downtime to a minimum.
Migration and Upgrade Services: We cover upgrades and migrations to and from various ERP and CRM systems. including; J.D. Edwards, Peoplesoft, Oracle Apps, Prophet 21, Movex and Microsoft Dynamics. We have functional as well as technical experts to work along side of your full-time employees. By communicating with your full-time staff we can ensure a smooth transition from Kick-Off to Go-Live is achieved. This type of Agile Methodology helps to bring your employees to a better comfort level while also giving them hands on training.
Performance Fine-Tuning Services: UIS will also research the existing IT infrastructure for anticipated or critical requirements. Doing this type of analysis creates an IT infrastructure blueprint to optimize application life cycles and optimize the architectural plan for future changes to the client enterprise.
