Vision: Be the IT partner that students, faculty, and staff seek out for transformational innovation, visionary strategies, creative solutions, data-driven information, and valued services, in order to help the University advance research, raise student success, enhance learning, improve productivity, expand collaboration, and attract world-class talent.
Mission: To provide innovative, collaborative, and valuable IT services, in a timely, accessible, and dependable manner, that support the University in achieving its strategic goals.
Strategic Focus:
– Accelerate research advancements by leveraging cyber-infrastructure services.
– Instruction – continue to enhance the e-Learning Services.
– Enrich the total Student Experience.
– Improve Productivity for a distributed workforce and broadly located faculty and students.
– Foundational – Provide efficient, effective, resilient and secure IT commodity services.
Departments:
Client Services
Assists the UT Dallas campus by providing help desk services, general purpose computer labs, Microsoft 365 support promoting educational events, partnering with schools and departments to create solutions to information technology needs, desktop support services, and IT service management.
Cyberinfrastructure & Research Services
Established in 2015 to support research and teaching on campus by offering a suite of cyberinfrastructure services to faculty, staff, and students.
Digital Transformation (Dx)
Provides support, maintenance, development and services for campus enterprise administrative information systems.
IT Policy, Planning & Business Affairs
IT Policy and Planning provides a focused attention on audit remediation, compliance activities, and risk preparedness in support of our information technology customers and stakeholders, and managing IT purchases and inventories.
Systems, Security & IT Architecture Services (SSIA)
Provides foundational IT services for the University
